Administrator's Guide (pdf)
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New- Asset-Tracking
Overview and How to
How To slide show:
Administrator - Setup
How To Add a new user
How To Add a new Self Help Item
How To Add a new tech group
How To Add a new Auto Assignment rule
How To remove items from the ticket view
How To assign tickets to Technicians and Tech Groups
How To manage tickets
User
How To submit a new ticket
Technician
How To update a ticket
How To close a ticket
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